Cromwell Hotel, London

My stay at the hotel had some positives like the convenient location near Gloucester Road tube and nice restaurants, but there were also some significant drawbacks such as the room needing maintenance and being quite noisy due to its proximity to the stairs. The service was somewhat lacking and could have been more helpful. The dining experience, despite good food, was marred by chaos and some issues with communication. Overall, the hotel could use some improvements to meet expectations.

The hotel's location is its best feature, being excellent for exploring London, although the rooms had issues such as mold and poor maintenance. The service was lacking in problem resolution and warmth. Dining options were limited, but the proximity to amenities was a plus.

My stay at the hotel had its ups and downs. The location was great, just a few minutes from the Metro station, which was very convenient. However, the room, located in the basement unbeknownst to us at booking, had several issues like a broken window and cleanliness problems. The service was nice and friendly, promising to address the room issues, but there was smoking in the basement, which was a downside.

The hotel is situated close to a Piccadilly line station, making it convenient for visiting nearby landmarks like The Natural History Museum and Science Museum. The area is pleasant in London, within walking distance of Museums and Albert Hall, but some cleanliness issues were noted. Despite the location convenience, there were comparisons to a more superior hotel further out with no price variation.

My stay at the hotel had its ups and downs. The location is fantastic, with everything within walking distance, but there were some issues with the rooms and service. The dining experience was average, and the facilities were decent.

Upon arriving at the hotel, I found the rooms to be in a disappointing condition with remnants of the previous guest still present, coupled with a moldy ceiling in the bathroom and a shower head covered in calcium deposits. On a positive note, the room was eventually clean and offered excellent value for the price paid by our group of four individuals.

The hotel's location is very convenient, near underground stations and cafes, making it a good choice for future stays. The rooms, while needing some sprucing up, offer value for money. However, the dining experience could be improved with fresher food options. Despite some maintenance issues, the staff was accommodating and friendly.

The hotel had very nice, comfortable, clean, and well-laid-out rooms. It felt a bit slim and old fashioned but had all the essentials including a kettle and sachets with coffee, tea, and milk. The service was lacking, with some unfriendliness and a lack of customer care. The location was very convenient, near two Tube stations and close to restaurants, a museum, and shops. The dining experience was subpar, with limited options and concerns over food quality. Despite some drawbacks, the facilities were satisfactory.

The hotel is ideally located near Hyde Park and tube stations, making it convenient for exploring central London. However, the rooms were freezing and full of dust, giving an unpleasant impression. The service was lacking friendliness and hospitality, with staff often seeming distant. The dining experience had its flaws, such as starting late and offering subpar quality options. Despite these drawbacks, the location near essential amenities was a plus.

The hotel is conveniently located near the Royal Albert Hall, museums, and Hyde Park, making it very good for exploring the area. The rooms were suitable for a short stay, although some cleanliness issues need attention. The dining experience had some drawbacks, especially with scrambled eggs not being cooked properly. In terms of facilities, there were standard amenities available, but some maintenance issues like leakages were noted.